Step 1

Click the button below and fill in the information requested.

Start your return

Step 2

Select The Product You Wish To Return On This Page & Click Next

Step 3

Select Your Reason For Your Return

Step 4

Select How You Would Like This To Be Resolved

Step 5

Select Your Courier Option

Step 6

Once You Get To This Screen, Check All Details And Click "Submit" To Complete Your Return

Step 7

You will receive an email confirming your return has been requested

Step 8

You Will Receive An E-Mail Notification That Your Return Has Been Accepted & How To Proceed.

Step 9

Package up the item(s) in the original box and send it back to our returns address.

Refund's are processed within 5 working days of the good's arriving back with us

Please ensure that you have checked our full returns policy below to ensure your return is dealt with efficiently

Returns policy

Returns address:

CT Carbon - 26 Vision Business Park, Preston Place, Upper Caldecote, Biggleswade - SG18 9GH

If you have any further questions, please get in touch via chat or by calling us on +44(0)208 004 2550