Frequently Asked Questions Frequently Asked Questions

SHOPPING INFORMATION SHOPPING INFORMATION

How Do I Check If A Product Is In Stock? How Do I Check If A Product Is In Stock?

You can head to the product you're looking for on our site and on the product page, you will see "Stock".

You can head to the product you're looking for on our site and on the product page, you will see "Stock".

What Are Your Opening Hours? What Are Your Opening Hours?

We are open Monday to Friday - 9AM to 5PM to help with any questions you might have!

We are open Monday to Friday - 9AM to 5PM to help with any questions you might have!

How Do I Check If This Fits My Car? How Do I Check If This Fits My Car?

You can view the compatible models section of the product page

view the images of the product fitted on the same page or e-mail us at Info@ctcarbon.co

You can view the compatible models section of the product page

view the images of the product fitted on the same page or e-mail us at Info@ctcarbon.co

PAYMENT INFORMATION PAYMENT INFORMATION

Can I Pay Over The Phone? Can I Pay Over The Phone?

Unfortunately not, we only accept payment on our website

Unfortunately not, we only accept payment on our website

Do You Offer Finance? Do You Offer Finance?

Yes we do! You can use PayPal credit if you have an account with them.

We also offer Klarna payments which allow you to split your payments

Yes we do! You can use PayPal credit if you have an account with them.

We also offer Klarna payments which allow you to split your payments

Do You Have Any Discounts? Do You Have Any Discounts?

Our kits are always dicsounted by 10%! You can also sign up to our newsletter to receive regular promotions!

Our kits are always dicsounted by 10%! You can also sign up to our newsletter to receive regular promotions!

ORDERS AND RETURNS ORDERS AND RETURNS

How Do I Return An Item? How Do I Return An Item?

You can head to our returns centre Here To begin the return process

You can head to our returns centre Here To begin the return process

Do You Offer Fitting? Do You Offer Fitting?

Unfortunately not, you can head to the Fitting Partners section of our website Here, enter your postcode and find a partner near you!

Unfortunately not, you can head to the Fitting Partners section of our website Here, enter your postcode and find a partner near you!

Can I Collect My Order? Can I Collect My Order?

Once you have placed your order you can call our team and organise a time to collect it during our opening hours.

Once you have placed your order you can call our team and organise a time to collect it during our opening hours.

My Order Is Delayed, What Do I Do? My Order Is Delayed, What Do I Do?

Wait until the end of the day for any updated tracking information from the courier, if you haven't receieved anything then please contact us on info@ctcarbon.co

Wait until the end of the day for any updated tracking information from the courier, if you haven't receieved anything then please contact us on info@ctcarbon.co

What Is The Cost Of Shipping? What Is The Cost Of Shipping?

Mainland UK shipping is free (Excluding Northern Ireland), outside of the UK it is calculated at checkout.

Mainland UK shipping is free (Excluding Northern Ireland), outside of the UK it is calculated at checkout.

How Long Is Delivery? How Long Is Delivery?

If you are in the UK and order before 3PM you will recieve next day delivery. Outside of the UK is up to 7 working days.

If you are in the UK and order before 3PM you will recieve next day delivery. Outside of the UK is up to 7 working days.

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